Service Parts Supply Chain

Realtime Control Supporting Operational Decisions

The Logivice control tower, Unilog’s web-based solution, enables our clients to view and act on events using a single platform, empowering them to effectively meet modern digital logistical challenges. It contains all the technology, organizational tools, and processes needed to capture data from all stages of the supply chain, from the manufacturer to the consumer. The control tower gathers and analyzes realtime data throughout the supply chain.

Tracking is all about providing insights in real time

Unilog not only presents you with the current status, but also proactively manages it and sends an alert when it looks like a SLA is at risk. Our real-time system ensures that, whatever is needed to make it happen, goods are delivered by the promised date.

Logivice

Logivice is a real-time Control Tower developed by Unilog. Our tailormade system supports our customers’ global activity, enabling us to operate and execute our customers’ global supply chain requirements.

Control your entire fulfilment operation through our convenient platform. Seamlessly manage your inventory, sales or RMA orders, defective part returns and more.

Distribution Management

Logivice enables you to manage distribution, providing the ability to take decisions based upon urgency and cost with a promised delivery time.

Visibility as a key to our clients’ supply chain execution

The challenge is in managing agile, stable and rapid supply chains, supporting multiple inventory sites, sales channels, and distribution across an increasing number of operations and partners. Logivice provides deep E2E supply chain visibility across global locations, providing transparency into on-hand inventories, in transit, international and domestic shipments, order fulfilment status, deliveries, material flow and more. Full supply chain visibility enables our clients to provide high-level service wherever and whenever they operate.

Active Tracking Device Services

Our active GPS trackers allow you to track your shipment more precisely whenever you need to, in whatever way that suits you. Logivice supports end-to-end tracking solutions throughout every stage of our clients’ shipments.

Onsite Technician

Do you need an onsite technician? We will supply one tailored to your needs in any location – whether it’s a technician to support your ongoing activity or a one-time upgrade project. Whatever you need, whenever you need it – we will make it happen.

Supply Chain Analytics

Unilog utilizes the most up-to-date BI Supply Chain Analytics solution, supported by a passionate analytics team. Supply Chain Analytics is key to successful and seamless flow management. By ensuring key insights are identified and highlighted, we proactively see patterns and risks and act accordingly to enhance your Supply Chain Management. Our methodology for metrics and KPI measurement is a great tool for your ongoing continuous planning and agile supply chain development.

Global fulfillment network supporting our clients’ global growth

Increase your sales by high availability, fast response time to demand, lower costs and save time by using our global fulfillment center partners. Unilog has more than 200 active sites and an additional 500 sites available globally to support your supply chain anywhere in the world.

Multichannel Fulfilment

Today, fulfillment combines different sales channels from B2B to B2C, enterprise delivery or end consumers. Our multichannel support for a wide range of sales platforms, all connected to Logivice for full inventory control and online fulfillment, is a robust and reliable supply chain solution.

API

We provide a web (cloud-based) solution that can be accessed by any authorized user from anywhere. Our system’s flexibility and unique architecture allows us to easily and quickly integrate with a variety of WMS. In addition, our system provides WMS capabilities for warehouses which prefer to work directly on our platform. Unilog’s system, Logivice, utilizes an API to interface with leading ERP (including SAP, Oracle), WMS, and CRM systems which have been implemented and are in use for our current customers.

Tailored Solutions

Unilog’s strategy is to provide the best solution to fit customer challenges and needs. “Tailored” means that we will choose the best location, design the best process and develop whatever we need, technology-wise, within Logivice. Everything is done to provide added value for our clients’ operations.

Order Management

Unilog manages various order types for our customers. All of the order types are opened on the Logivice system by an API/EDI connection to our customers CRM/ERP system and transmitted to the relevant warehouse for operation. Inbound/Outbound transactions are transmitted back to our customer’s ERP systems by an API/EDI connection. We manage sales orders, BO, PO, VMI, service parts, scrap, replenishment, WH transfer, repair and more.

IOR/EOR Global Trade

As a global supply chain solution provider, we have the set-up for IOR/EOR services, providing guidance and solutions for IOE/EOR in all relevant locations and making your entrance to a new market very smooth.

Development

Unilog’s development team can support any need your company may have. Our customers obtain rapid response as we provide tailored solutions and stay abreast of continuous developments to meet their global supply chain needs.

Inventory Planning & Management

We bring clarity to realtime online inventories globally. Whether it is managed in our network, other sites, your OEMs or VMIs, we have the data available for your team. Using our planning services, we can reduce the workload, making sure you always have the parts you need and ensuring high availability.

Shipments Planning

Looking to improve your efficiency with your shipment scheduling? We’ll be happy to provide you with our experience and tools. Logivice supports smart scheduling, leading to SLA improvements and cost savings.