Reverse Logistics – Monitoring Life-Cycle of Products
But What is Reverse Logistics?
Reverse logistics refers to the practice of returning (or recycling) goods from a customer to a seller or a manufacturer. The efficiency of a company’s reverse logistics process directly impacts customer satisfaction and customer retention. Thus, to build customer trust, organizations must move goods from end customers back to their possession and then to their suppliers. However, this practice is a trillion-dollar problem, which, if not managed properly, may incur substantial costs for businesses. Unilog is a team of professionals that can help businesses to manage their reverse logistics better.