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Global Supply Chain Management

Importance of Global Supply Chain Management (GSCM)

According to experts GSCM can be defined as the science of planning how the global distribution of goods and services will make it from manufacturer to consumer. Operating a global supply chain crossing multi-national borders brings it’s own unique challenges. We at Unilog are experts in GSCM and it is embedded in many of our services.
GSCM can be detailed in various ways but fundamentally its aspects will consist of; marketing, logistics, supply management, and operations management. Now, let us dive deeper into what GSCM is.

Why does Global Supply Chain Management matter?
The interconnectedness of the current world and specifically in global supply chains require quick, efficient, and safe movement of goods and services. A successful global supply chain requires for all its parts to work in complete harmony with each other. One piece not functioning properly can impede the whole system. In 2021 we have seen a rebound in the global market after many countries had lifted Covid-19 restrictions.

Source: unctad.org
This presents both an opportunity and a threat. With the world going back to normal, people are buying more and this presents the opportunity for growth for any company with products to sell. However, the possible threat is that as the markets expand so does their volatility. It requires top experts in the industry to be able to read the market and respond accordingly with the necessary means to guarantee a stable growth of their operations.

What it takes to be at the top?

According to research, there are 3 defining qualities of a top-performing supply chain.
Agility – so you can react to sudden changes in demand or supply.
Visibility – so you can monitor every aspect of your supply-chain
Accountability – so you know you have someone to trust if and when a disruption occurs
For these qualities to be able to reach maximum achievement they require to be supported by the right people, processes, and technology.
People are key in any business process and it is no exception in GSCM. To achieve an effective global supply chain, the stakeholders involved require the right skills and know-how to manage various aspects such as manufacturing, sourcing, transportation and storage. It is also important that the people know exactly what the bigger picture of the company is and how it fits in the global supply chain.
When it comes to processes, such as manufacturing, sourcing, transportation storage and customer services, it is important to cater them to the needs of the global supply chain. As the global environment is constantly changing, being able to adjust accordingly will lead to an edge over the competition. Moreover, by piecing the right process together it is both possible to achieve an effective global supply chain and with minimized costs.
Technology has the highest potential to impact achieving the mentioned qualities. By leveraging the right technology, it is possible to connect both the people and processes. However, it is important also to not be overloaded with technology. People require to have technology that is easy to adopt and for the processes to involve the right level of automation without losing any of the quality. By finding the right balance, it is possible to achieve the necessary advantage over your competition.

Exploring the Global Supply Chain
As previously mentioned, the GSCM can be divided in various ways and now we will explore one of the ways which divides it into 4 aspects.
It is well established that achieving customer value, loyalty, and satisfaction lead to higher profit margins. In a global supply chain, this is taken to a higher level of complexity. The right marketing strategies are needed to be implanted for each market, and these strategies are needed to be in sync with the entire supply chain. Nevertheless, with greater complexity comes greater rewards. With the potential of entering new markets, companies grow even further than their local market.
Logistics (Processes)
In a global supply chain, the right processes play an even greater role. A delay of a few days in one segment of the chain could lead to weeks of delay for the end customer. This is because logistics is incredibly complex for a global supply chain. After all, it has to face cross-currency issues, trade regulations, and shipping distances. By having the right process implemented, companies can achieve superior customer value as there is a clear impact on customer satisfaction.
Supply management
This aspect consists of managing and developing the necessary supplier and business relationships. It is an industry-standard to have special software to support this aspect. As companies go more global. It becomes even harder to manage all the relationships. This is why it is necessary to have the right technology and people to achieve superior GSCM.
Operations management
Operation management involves factors such as; sourcing, operations planning, materials management, logistics, distribution, order fulfillment and more. This also becomes incredibly complex in a global environment which then will require the necessary tools and know-how to manage effectively.

GSCM in a nutshell
We have explored what GSCM is and its importance. Essentially, it can be boiled down to going “global” through GSCM, facilitating entry into untapped markets, enhancing business growth and potentially providing companies with access to cutting-edge technologies through various partnerships with foreign firms cutting much of the costs at the same time. Effective GSCM is the backbone for us at Unilog. This is apparent in many of our services such as WH Networking, Inventory Planning & Management, Reverse Logistics and more.

Find out how Unilog's digital supply chain solutions, can be tailored to your company's global needs and challenges.
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Global Inventory Planning and management

Global Inventory Planning and Management – efficient models developed by our business intelligence team can help your organization to optimize your inventory levels and availability globally.

Vendor scheduling and PO matching

Vendor scheduling and PO matching – we provide your organization a complete audit trail, with full visibility of your goods flow from the OEM to your inventory, available for sales order. Matching internal or external purchase orders, allowing you a complete real time overview of your supply , enabling you fact based decision making and control.

Distribution transport management

Distribution transport management – we are interconnected with over 100 different carriers globally, allowing best in class solution in every territory both service and cost wise, ensuring real-time traceability on the final mile delivery

Global trade compliance

Global trade compliance – our in house team of global trade compliance together with a global network of in country customs consultants ensure your activity is compliant throughout your supply chain, we provide global coverage of IOR/EOR services for both sales and RMA needs including licensing where needed, ensuring undisrupted regulatory compliant supply’s flow.

Value added services

Value added services – a one stop shop for your inventory needs, our DC’s provide a verity of value add services saving you time, cost and mileage:

  • inbound QC, power-up/boot-up testing
  • Re-packing, packing, re-labeling, kitting
  • Software update
  • Problem verification testing
  • Tier1 repairs, on-site technicians

VMI – Unilog can help you gain control over your inventory and increase the availability of your own products. Lower cost of capital due to a more efficient inventory management process, Reduce overall complexity and risk in relation to the sourcing and storage process, Lower administration cost by reducing to minimum backorders and returns.

Competitive Advantages

Monitor – Identify – Prevent – Improve

Control Tower

Our unique state-of-the-art platform provides full transparency in every link of your supply chain, fully adjustable to your organizational needs and culture. We prevent disruption to your supply chain!

24/7 Support

Our team will get to know you and your business needs from the inside out. Our personal approach allows for a smooth flow of communication that ensures rapid execution.

Proactive SLA Monitoring

We monitor every transaction from the perfect pick at the warehouse up to POD. Any challenge in the process is preempted and efficiently resolved by our team. “We deliver your promises” is not only our motto – we live by it.


We are constantly researching and developing, providing our partners with the best-in-class solutions available.

Agile Network

From decision making to the field, we ensure rapid implementation of new locations and solutions from start to finish.

Cost efficiency

Our business intelligence team constantly analyzes and monitors KPIs to identify patterns and derive key insights to the benefit of your businesses budget.

Service Parts Supply Chain Services

Control tower

Tracking & Tracing

Advanced IT platform – Logivice

Distribution management

Supply chain visibility

Active GPS trackers

Technician on site

Supply Chain analytics

WH network

Multi channel fulfilment

API connectivity

Tailored Solutions

Order Management

IOR/EOR global solution


Inventory planning & management

Transportation planning

We bring clarity to Complexity

We design visible, feasible and achievable solutions and manage them for you. Unilog defines the SOW, identifying unique customer needs in the replenishment process. Inbounding 100,000 serials or a testing a server requires a different approach. Dealing with a defective unit inbound or field return is not the same as a PO inbound or a WH transfer inbound. Outbound of a service order is different than an FMCG with expiration date outbound. Shipping & tracking of small parcel or full tracks can lead to different flows and process.

Our SOW process focuses on the business challenge and its unique needs. Once we’ve gained an in-depth understanding of the challenges & needs, we design a unique solution to best support them.


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