What it takes to be at the top?
According to research, there are 3 defining qualities of a top-performing supply chain.
Agility – so you can react to sudden changes in demand or supply.
Visibility – so you can monitor every aspect of your supply-chain
Accountability – so you know you have someone to trust if and when a disruption occurs
For these qualities to be able to reach maximum achievement they require to be supported by the right people, processes, and technology.
People are key in any business process and it is no exception in GSCM. To achieve an effective global supply chain, the stakeholders involved require the right skills and know-how to manage various aspects such as manufacturing, sourcing, transportation and storage. It is also important that the people know exactly what the bigger picture of the company is and how it fits in the global supply chain.
When it comes to processes, such as manufacturing, sourcing, transportation storage and customer services, it is important to cater them to the needs of the global supply chain. As the global environment is constantly changing, being able to adjust accordingly will lead to an edge over the competition. Moreover, by piecing the right process together it is both possible to achieve an effective global supply chain and with minimized costs.
Technology has the highest potential to impact achieving the mentioned qualities. By leveraging the right technology, it is possible to connect both the people and processes. However, it is important also to not be overloaded with technology. People require to have technology that is easy to adopt and for the processes to involve the right level of automation without losing any of the quality. By finding the right balance, it is possible to achieve the necessary advantage over your competition.